Effective Date: 30 September 2025
The following terms and conditions (the "Terms") shall govern and be the binding contract between careerexpert.ai (the "Site") and its users. The Site is owned and operated by Varadium Limited trading as Career Expert AI (hereinafter referred to as "Career Expert AI", "we", "us", or "our") - an e-commerce website.
You are hereby confirming that you have read, understood, and agreed to be bound by these Terms by simply using this Site.
A DISPUTE RESOLUTION CLAUSE IS ADDED TO THESE TERMS THAT HAS A LEGAL EFFECT ON YOUR RIGHTS REGARDING HOW TO RESOLVE DISPUTES BETWEEN THE SITE AND YOU (THE USER) IF THEY WERE TO ARISE.
All content on the Site, including but not limited to text, images, logos, documents, and downloadable files, is the property of Career Expert AI and its creators and is protected by copyright and other intellectual property laws.
You may not use automated systems or software to extract data from this Site for commercial purposes ('screen scraping') without our express written permission.
Users of this Site agree not to use our Site for illegal purposes, and not for any of the following purposes or activities:
We reserve the right to restrict, suspend, or terminate your access to the Site if we believe you are using it unlawfully or in breach of these Terms. We may also take legal action to prevent such use.
The sale of the goods is governed by these Terms and they are available on our Site.
The following goods are available on our Site:
We have a legal obligation to supply goods that match the description of the goods ordered on our Site.
These Terms apply to all the goods displayed on our Site at the time you access it. All information, descriptions, images, or content that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject, or cancel your order for any reason, including but not limited to product availability, pricing errors, or order errors. If we cancel your order after your payment has been processed, you will receive a full refund to your original payment method within 7 business days. You are responsible for monitoring your payment instrument to verify receipt of the refund. If you have any issues with the refund process, please contact us at: [email protected].
We want you to be completely satisfied with your purchase. We offer a generous 30-day money-back guarantee on all our digital products.
For full details of our refund policy, including how to request a refund and processing times, please see our dedicated Refund Policy page at careerexpert.ai/refunds.
Please note that while we offer this guarantee in addition to your statutory rights, once a refund is processed, you will lose access to the digital products and should delete any downloaded materials.
Your subscription does not renew automatically. We will notify you prior to your next payment date and you must confirm your next payment before we are authorised to continue your subscription.
You can cancel your subscription at any time. Subscription services are covered by our standard 30-day refund policy. To cancel your purchase or subscription, please contact [email protected].
The following payment methods are accepted on our Site:
By providing your payment information, you authorise us to charge your chosen payment method for the purchase price of goods or services, including applicable taxes and fees. We employ industry-standard security measures to protect your payment information. If you believe an unauthorised charge has been made to your account, please contact [email protected].
If we believe your payment has violated any law, these Terms and Conditions, or our policies, we reserve the right to cancel or reverse your transaction. Examples of payment violations include, but are not limited to, fraudulent charges, unauthorised use of payment methods, or chargebacks. We may notify you before taking action, but we are not obligated to do so. If you believe your transaction was cancelled or reversed in error, please contact us.
Customers that live in the United Kingdom or the European Union have the right to cancel their contract to purchase from us goods within 14 days without providing any notice.
Additionally, we offer an extended 30-day refund period as part of our customer satisfaction guarantee. See our Refund Policy for details.
The cancellation period shall end as follows:
• For digital content that is not supplied on a tangible medium (such as music downloads, e-books, or software) ends 14 days after the day on which you acquire the content. However, our 30-day refund policy extends this period for your convenience.
To exercise your right to cancel, you must inform us of your decision to cancel clearly and unequivocally by email at [email protected] or by post at 71-75 Shelton Street, LONDON. WC2H 9JQ. Your cancellation notice should include your name, order number, and contact details. We recommend that you use the Cancellation Form found at the end of these Terms and Conditions, but this is not mandatory. We will confirm receipt of your cancellation notice in writing.
Cancellation rights shall not apply in the following circumstances:
If you provide explicit consent to the immediate supply of digital content by checking the appropriate box during the checkout process, you acknowledge that while you retain your right to our 30-day refund policy, your statutory right to cancel under consumer protection law may be affected once the supply of digital content has begun.
We will make the reimbursement using the same form of payment as you used for the initial purchase unless you expressly agree to an alternative method. You will not incur any fees because of the reimbursement. In the case of international transactions, any currency exchange fees incurred will be borne by us.
Cancellation and Reimbursement rights are not affected by any return or refund policy we may have.
Your statutory rights as a consumer are protected by applicable laws, including but not limited to the Sale of Goods Act 1979 and the Consumer Rights Act 2015 (or equivalent legislation in your jurisdiction). These Terms and Conditions do not affect your legal rights. In the event of a conflict between these Terms and Conditions and applicable law, the law will prevail.
Career Expert AI, its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Site or its content. This includes, but is not limited to, damages for lost profits, loss of data, or business interruption.
You agree to indemnify and hold harmless Career Expert AI, its officers, directors, employees, and agents from and against any and all claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Site or violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the Country of England.
Unless otherwise stated in these Terms and Conditions, if Career Expert AI and you or your representative are not able to resolve any dispute that may arise, then you and Career Expert AI agree to submit the issue that arises before a non-binding mediator and, if the mediation fails, to an arbitrator. The arbitrator's final resolution shall be binding. Mediators and Arbitrators must be chosen as neutral parties acceptable to both you and Career Expert AI. Mediation or arbitration costs shall be paid by the losing party.
Regardless of any other provision in these Terms, it is agreed that the right to bring an action in a small claims court in the jurisdiction where you reside is retained by both you and Career Expert AI. Additionally, either party may seek injunctive relief or remedies for intellectual property infringement.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions.
We may modify these Terms and Conditions from time to time to reflect changes in our business or legal requirements. We will notify you of any changes by email or by posting a notice on our Site. The revised Terms and Conditions will become effective after the notification date. By continuing to use our Site after the effective date, you agree to be bound by the revised Terms and Conditions. If you do not agree to the changes, you may terminate your use of the Site.
If you have any questions or concerns, please contact us in the manner that follows:
To: Career Expert AI (Varadium Limited)
71-75 Shelton Street, LONDON. WC2H 9JQ. UK
Email: [email protected]
I/We hereby give notice that I/We cancel my/our contract of sale of the following goods/services:
Order Number: _______________________
Product/Service: _______________________
Ordered on: _______________________
Name of consumer(s): _______________________
Address of consumer(s): _______________________
Email address: _______________________
Signature of consumer(s) (only if this form is notified on paper): _______________________
Date: _______________________
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