Effective Date: 30 September 2025
The following terms and conditions (the "Terms") govern and constitute the binding contract between careerexpert.ai (the "Site") and its users.
The Site is owned and operated by Varadium Limited, trading as Career Expert AI (hereinafter referred to as "Career Expert AI", "we", "us", or "our") — an e-commerce website registered in England and Wales.
By using this Site, you confirm that you have read, understood, and agreed to be bound by these Terms.
A dispute resolution clause is included in these Terms, which affects your legal rights regarding how disputes between the Site and you (the user) are resolved.
All content on the Site, including but not limited to text, images, logos, documents, and downloadable files, is the property of Career Expert AI and its creators and is protected by copyright and other intellectual property laws.
All Products are protected by copyright and licensed, not sold. Unauthorised commercial use constitutes copyright infringement and trademark violation.
You may not use automated systems or software to extract data from this Site for commercial purposes ("screen scraping") without our express written permission.
Users of this Site agree not to use our Site for illegal purposes, and not for any of the following activities:
We reserve the right to restrict, suspend, or terminate your access to the Site if we believe you are using it unlawfully or in breach of these Terms. We may also take appropriate legal action to prevent such use.
All Career Expert AI products ("Products") are licensed for single-user, personal career development only.
Upon purchase, you receive a non-exclusive, non-transferable license to use the Products solely for your individual job search and career advancement.
The following uses are strictly prohibited without a Professional Programme license:
Career Professionals Notice:
If you are a career coach, consultant, HR professional, recruitment specialist, outplacement provider, or educator wishing to use our Products with clients, students, employees, or any third parties, you must purchase our Professional Programme license.
Contact: support@careerexpert.ai for Professional Programme information.
Separate licence terms will be provided before purchase of any Professional Programme product.
Violation of these licence terms may result in:
We reserve the right to monitor usage patterns and investigate suspected violations.
This may include tracking access patterns, download frequency, and IP address analysis.
The sale of goods is governed by these Terms and made available on our Site.
Available goods include:
We have a legal obligation to supply goods that match their description on our Site.
While all information, descriptions, images, or content are provided in good faith and are as accurate as possible, minor variations that do not materially affect the product's substance or value do not constitute breach of contract.
You agree to purchase goods at your own risk.
We reserve the right to modify, reject, or cancel any order for reasons including product availability, pricing errors, or order mistakes.
If your order is cancelled after payment, you will receive a full refund to your original payment method within 7 business days.
If you experience issues, contact support@careerexpert.ai.
We want you to be completely satisfied with your purchase.
We offer a 30-day money-back guarantee on all digital products.
Full details are available at careerexpert.ai/refunds.
Once a refund is processed, you will lose access to digital products and should delete any downloaded materials.
Your subscription does not renew automatically.
We will notify you prior to your next payment date, and you must confirm renewal.
You can cancel your subscription at any time.
Subscription services are covered by our standard 30-day refund policy.
To cancel, email support@careerexpert.ai.
Accepted payment methods:
By providing payment details, you authorise us to charge your chosen method for goods or services, including taxes and fees.
We use industry-standard security to protect payment data.
If you suspect unauthorised activity, contact support@careerexpert.ai.
We may cancel or reverse transactions that violate laws, these Terms, or our policies (for example, fraud or chargebacks).
If you believe an error occurred, please reach out promptly.
Customers in the United Kingdom or the European Union have the right to cancel their contract within 14 days without notice under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
We extend this to 30 days as part of our satisfaction guarantee.
For digital content not supplied on a tangible medium, the cancellation period ends 14 days after purchase, extended to 30 days under our policy.
To cancel, email support@careerexpert.ai or write to:
71–75 Shelton Street, London WC2H 9JQ, United Kingdom
Include your name, order number, and contact details.
We will confirm receipt in writing.
Cancellation does not apply to:
If you consent to immediate digital delivery, your statutory cancellation right may be affected once supply begins, though our 30-day refund policy remains in place.
Refunds will be made using the same payment method unless otherwise agreed.
You will not incur any fees because of the reimbursement.
We will bear any currency exchange costs.
Your statutory rights are protected by laws including the Sale of Goods Act 1979, the Consumer Rights Act 2015, and the Consumer Contracts Regulations 2013.
In case of conflict between these Terms and applicable law, the law will prevail.
Career Expert AI, its officers, directors, employees, and agents are not liable for any indirect, incidental, consequential, or punitive damages arising from use of the Site or its content, except where liability cannot be excluded or limited by law.
Our total aggregate liability to you, whether arising in contract, tort, or otherwise, shall not exceed the total amount paid by you for the relevant goods or services in the 12 months preceding the event giving rise to the claim.
This limitation does not exclude or restrict liability for death or personal injury resulting from negligence, fraud, or fraudulent misrepresentation.
You agree to indemnify and hold harmless Career Expert AI and its affiliates against all claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Site or violation of these Terms.
These Terms are governed by and construed in accordance with the laws of England and Wales.
If disputes cannot be resolved informally, both parties agree to submit the issue to non-binding mediation.
If mediation does not resolve the dispute, the parties may, by mutual consent, refer it to binding arbitration.
Mediators and arbitrators must be neutral and mutually agreed upon.
Costs will normally be borne by the losing party, unless otherwise directed by the mediator or arbitrator.
Both parties retain the right to bring an action in small claims court or to seek injunctive relief for intellectual property matters.
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
By using the Site, you acknowledge that you have read and understood the Privacy Policy.
Career Expert AI shall not be liable for any delay or failure in performing its obligations where such delay or failure arises from causes beyond its reasonable control, including but not limited to acts of nature, government restrictions, strikes, or internet outages.
If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
We may modify these Terms periodically to reflect business or legal changes.
We will notify users by email or by posting a notice on the Site.
Changes will not affect contracts already concluded before the date of amendment.
Continued use of the Site after the effective date constitutes acceptance of the revised Terms.
If you have any questions or concerns, please contact us:
To: Career Expert AI (Varadium Limited)
71–75 Shelton Street, London WC2H 9JQ, United Kingdom
Email: support@careerexpert.ai
I/We hereby give notice that I/We cancel my/our contract of sale of the following goods/services:
Order Number: _______________________
Product/Service: _______________________
Ordered on: _______________________
Name of consumer(s): _______________________
Address of consumer(s): _______________________
Email address: _______________________
Signature of consumer(s) (only if this form is notified on paper): _______________________
Date: _______________________